C.R. Ekern & Company - Webcasting Technical Info

C.R. Ekern & Company
Webcasting Network

Consultative Brokerage Techniques
The Webcast Training Series

Technical Information Page

We have provided below a summary of the technology required for your system to properly receive and view the C.R. Ekern & Company Webcast Training Series.

What technology do I need to participate in a C.R. Ekern & Company Webcast?

A current web browser (Microsoft Internet Explorer is preferred).
A RealNetworks RealPlayer (minimum requirement is RealPlayer G2, but RealPlayer 7 or RealPlayer 8 is recommended.) If you don't already have a RealPlayer on your computer, you can download a free version of RealPlayer 8 by visiting www.real.com.
An Internet connection of at least 28.8kbps
A sound card and speakers

Are there any special settings for my web browser that I should be aware of?

Yes. If you have experienced errors or difficulties while testing your system or logging in to one of our webcast presentations, please verify that your web browser 1) supports cookies and 2) supports Java and Java Script capabilities. Our webcasting service provider's technology relies on the use of cookies and Java for proper operation. For assistance with cookies or Java, consult your browser's "Help" feature or contact your system administrator. Or call Raindance Communications, our webcast service provider, toll free at 888.966.8686.

How do I test if my system is capable of viewing a Webcast?

If your system meets the minimum system requirements shown above, you can verify that your system is capable of viewing a Webcast by clicking here to visit our System Test page.

If your system is not able to view the System Test Presentation, please review the technical information on this page or choose from the additional resources shown below.

If you have additional questions, please choose from the following resources:

Visit Raindance Communication's (our webcasting service provider) technical support pages at http://www.raindance.com/rndc/support/support.jsp
Call Raindance's toll free technical support service at 888.966.8686
Call us at 888.670.1177
email us at webcast@crekern.com

Thank you.
C.R. Ekern & Company

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